Term and Conditions for Sherborne School Group websites.
This policy sets out a clear explanation of the Sherborne School Group’s data processing practices and how we safeguard your personal information. It explains what data we collect, why we collect it and what we do with it.
The Sherborne School Group is strongly committed to protecting the privacy of your personal information. Any data you provide will be held securely and in accordance with the Data Protection Act 2018.
Who are ‘we’?
The Sherborne School Group includes Sherborne School, Sherborne International, Sherborne School (Trading) Ltd, Sherborne School (Leisure) Ltd, Sherborne School (Overseas) Trading Ltd and the Sherborne School Foundation. It is a charitable company registered as Sherborne School in England and Wales under the Companies Act (company number 4002575) and with the Charity Commission for England and Wales (registration number 1081228). Its address is Sherborne School, Abbey Road, Sherborne, Dorset, DT9 3LF. Sherborne School Foundation is owned by Sherborne School but is registered separately under the Companies Act (company number 3686309) and the Charity Commission (charity number 1073522).
In this policy, whenever you see the words ‘we,’ ‘us’ or ‘our’, it refers to all those in the Sherborne School Group.
Your acceptance of this policy, and our right to change it
By using our websites, social media pages or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please do not use our sites or social media pages.
We may make changes to this policy from time to time. If we do so, we will post the changes on this page and they will apply from the time we post them. This policy was last changed on 22 January 2020.
What information do we collect?
We may collect and process personal information about you from the use of our sites. You may give us information about you by completing an online form, applying for goods or services, or corresponding with us or by email on the ‘Contact Us’ section. This includes information you provide when requesting a prospectus or making on online enquiry or application.
We also collect non-personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many people use our sites, how many people visit on a regular basis, and how popular our pages are. This information doesn't tell us anything about who you are or where you live. It simply allows us to monitor and improve our service.
How do we use the information?
- To process requests and applications received via online forms and to contact you regarding these matters
- To supply goods ordered using online forms
- To improve our website (based on how users navigate the website and feedback from users)
- To send periodic emails (if you have opted in)
We only use this information for the purposes intended. You will not receive any subsequent unsolicited communication from us or third parties.
What information do we share?
Your information will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the goods or service you have requested.
We may share your personal information within the Sherborne School Group.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your data when you submit or access personal information.
All information supplied via online forms is transmitted via Secure Socket Layer (SSL) technology.
- Small data files known as cookies are placed on your computer. They improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
Third party cookies collected on this website include:
- Google Analytics – standard implementation
- Google Advertising - to allow us to target Google advertising at certain demographic groups
- YouTube (Google) - we embed some videos from our YouTube account to add value to certain areas of content. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared
There are also cookies that store basic data on your interactions with TYPO3, the content management system running our sites.
To learn more about cookies and how to manage them, visit AboutCookies.org. You can opt out to prevent your data being collected by Google Analytics.
It is possible to order specific items through this site, using an online order form. You will be able to view an image of these items, but, whilst we will do our best to ensure the accuracy of any information or images we place on this site, we make no warranties, whether express or implied, in relation to their accuracy. We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves.
Delivery (as appropriate) will be charged on an order by order basis, dependent on the final destination, weight, bulk and shape of articles. Whilst every effort will be made to deliver goods on time, we can accept no liability for delays which are incurred because of circumstances beyond our control. We will however work closely with our carriers to resolve any delays as quickly as possible.
Orders are accepted subject to our right to adjust prices in the event of any fiscal change in law or Government regulations prior to the date of delivery. Our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion. All prices quoted on this site are in pounds sterling.
Our terms are strictly payment with order. No variation of these terms will be permitted. Orders will not be despatched until payment has been received. All card payments are processed on behalf of Sherborne School by Worldpay secure payment system and we do not hold credit/debit card information.
Returns and refunds:
You can cancel your order up to 14 days after the order has been delivered. We will issue a refund of the full cost of the goods on receipt. The order is your responsibility until it reaches us, so for your own protection we recommend that you send the package using a tracked delivery service which insures you for the value of the goods. The cost of returning the package to us is your responsibility.
If goods are incorrect, faulty or damaged upon delivery we will exchange them or issue a refund of the full price (including any delivery charges). However you must notify us of the problem in writing (by email or post) within 7 working days following your acceptance of the delivery. We will meet the cost of returning the goods, and the delivery cost of any replacement items.
Refunds will be made by the identical method of payment used for the original purchase, within 30 days of receipt of the returned goods.
Should you have any queries regarding your order or goods please contact [email protected].
Questions about our policies
If you have any questions about this privacy statement, the practices of this site, your dealings with this website or you would like us to remove personal data you have submitted to us from our systems please contact [email protected].